FAQ

Frequently Asked Questions (FAQ)

Orders & Products

What products does CLAYVORA LLC offer?
We offer a curated selection of ceramic dinnerware, including plates, bowls, and multi-piece dinnerware sets designed for everyday use and modern living.

Are your products handmade?
Our products are carefully crafted by skilled artisans and experienced masters, ensuring attention to detail and high-quality finishing.

Will the product look exactly like the photos?
Due to the nature of ceramic craftsmanship, slight variations in color, texture, or finish may occur. These differences are part of the uniqueness of each piece.

Shipping & Delivery

Where do you ship from?
All orders are prepared and shipped from our workshop in Turkey.

Which countries do you ship to?
We currently ship to the United States, Canada, and Turkey.

How long does delivery take?
Estimated delivery times:

  • United States: 5–10 business days

  • Canada: 7–12 business days

  • Turkey: 2–5 business days

Will I receive a tracking number?
Yes, once your order is shipped, you will receive a tracking number via email.

Payments & Fees

Are there any additional fees?
Depending on your location, customs duties or import taxes may apply. These charges are the responsibility of the customer.

Returns & Support

Can I return my order?
Please refer to our Return & Refund Policy for detailed information about returns and eligibility.

What if my order arrives damaged?
If your item arrives damaged, please contact us as soon as possible so we can assist you.

How can I contact you?
You can reach us using the contact details below.

Contact Information

CLAYVORA LLC
1209 MOUNTAIN ROAD PL NE STE 11537
ALBUQUERQUE, NM 87110
UNITED STATES

CLAYVORA LLC – TR Operations / Shipping Address
MAVISEHIR MAH. AZIZ NESIN BULVARI NO 111 / 27
KARSIYAKA, IZMIR 35590
TURKEY

Email: info@clayvorallc.com
Phone: +1 (208) 991-0903