Warranty Policy

At CLAYVORA LLC, we take pride in the quality and craftsmanship of our ceramic products. This Warranty Policy outlines the terms and conditions regarding product quality and coverage.

Warranty Coverage

We guarantee that all products purchased from CLAYVORA LLC are free from manufacturing defects in material and workmanship at the time of delivery.

This warranty covers:

• Manufacturing defects

• Structural issues related to production

• Significant flaws affecting product usability

Warranty Period

Customers must report any issues within 7 days of delivery to be eligible for warranty support.

What Is Not Covered

This warranty does not cover:

• Damage caused during shipping (please refer to our Shipping Policy)

• Normal wear and tear

• Improper use, handling, or storage

• Accidental damage (drops, impacts, etc.)

• Minor variations in color, texture, or finish due to the nature of ceramic craftsmanship

How to Request Warranty Support

To request warranty assistance, please contact us with the following information:

• Full name

• Order number

• Description of the issue

• Clear photos of the product

Our team will review your request and determine the appropriate resolution.

Resolution Options

If your claim is approved, CLAYVORA LLC may offer one of the following:

• Replacement of the product

• Partial or full refund

• Store credit

The resolution will be determined based on the nature of the issue.

Contact Information

CLAYVORA LLC
1209 MOUNTAIN ROAD PL NE STE 11537
ALBUQUERQUE, NM 87110
UNITED STATES

CLAYVORA LLC – TR Operations / Shipping Address
MAVISEHIR MAH. AZIZ NESIN BULVARI NO 111 / 27
KARSIYAKA, IZMIR 35590
TURKEY

Email: info@clayvorallc.com
Phone: +1 (208) 991-0903

Policy Updates

CLAYVORA LLC reserves the right to modify this Warranty Policy at any time. Updates will be effective immediately upon posting on this page.